Description
- Responsible for providing to the customer effective on-site technical support and liaison in the operation and maintenance of a wide range of Honeywell's Mechanical products/equipment.
- Available 24 hours a day as the customer's single point of contact ensures product performance while minimizing equipment down time driving optimum customer satisfaction.
- Facilitates necessary and appropriate resources for the successful accomplishment of objectives.
- Performs a wide range of complex assignments and is responsible and accountable for making complex, independent decisions, utilizing an in-depth company, customer and product knowledge.
- Improved customer satisfaction by gathering, understanding, acting and positively influencing customer metrics
- Maintain strong, positive relationships with Aerospace Business Units
- Responsible for driving and influencing product improvements, idea generation and creating business opportunities.
- Driving force/integral member of account team
Qualifications
- Bachelors Degree in Aerospace technical discipline plus eight years of directly related experience, or in lieu of a formal education, twelve years of directly related experience, which yields an equivalent level of knowledge and abilities.
- Computer literacy a must.
- Must be an excellent team player and has ability to lead the team.
- Tolerant of ambiguity, adaptable to change, and, as needed, adaptable to cultural change
- Self-managing, Self-Motivated, Innovative, exercises initiative
- Good writing and spoken English
- Responsible for providing to the customer effective on-site technical support and liaison in the operation and maintenance of a wide range of Honeywell's Mechanical products/equipment.
- Available 24 hours a day as the customer's single point of contact ensures product performance while minimizing equipment down time driving optimum customer satisfaction.
- Facilitates necessary and appropriate resources for the successful accomplishment of objectives.
- Performs a wide range of complex assignments and is responsible and accountable for making complex, independent decisions, utilizing an in-depth company, customer and product knowledge.
- Improved customer satisfaction by gathering, understanding, acting and positively influencing customer metrics
- Maintain strong, positive relationships with Aerospace Business Units
- Responsible for driving and influencing product improvements, idea generation and creating business opportunities.
- Driving force/integral member of account team
Qualifications
- Bachelors Degree in Aerospace technical discipline plus eight years of directly related experience, or in lieu of a formal education, twelve years of directly related experience, which yields an equivalent level of knowledge and abilities.
- Computer literacy a must.
- Must be an excellent team player and has ability to lead the team.
- Tolerant of ambiguity, adaptable to change, and, as needed, adaptable to cultural change
- Self-managing, Self-Motivated, Innovative, exercises initiative
- Good writing and spoken English
职位类别: 技术服务/技术支持
举报- 公司性质:民营企业
- 所属行业:自动化
- 所在地区:上海-浦东新区
- 联系人:人力资源部
- 手机:会员登录后才可查看
- 邮箱:会员登录后才可查看
- 邮政编码:
工作地址
- 地址:上海张江高科技园区李冰路430号